Reports
Our 2019/20 Annual Report outlines how our company has performed over the year.
Our annual report outlines the steps we take to uphold our professional obligations and responsibilities and improve the delivery of public services. It also demonstrates the ways we are able to harness the financial and operational benefits of shared services and economies of scale that a group structure provides.
While financial return and quality measures are key performance indicators, we also concentrate on measuring and delivering enhanced employment, training and career development opportunities.
Browse our annual reviews and reports to find out about our work and our performance, and to see a summary of our finances for each financial year. This is also where you’ll find our gender pay gap report.
Headlines from our annual report
2019/20 was the year that we:
- This year we are reporting revenue of £151m and an operating profit of £3.6m
- Delivered over £1.5m in productivity savings
- Won both public and private sector contracts
- Awarded a new 10 year Management Agreement for Cornwall Housing
- Successfully took over the operation of Trefula House care home
- 359 people sleeping rough were supported by Nos Da Kernow and other support
- Secured a new 8 year contract to support Go Cornwall Bus of Transport for Cornwall
- Over 70 apprentices, graduates and trainees
- £81.6m Gross Value Added for Cornwall
- Facilitated 70,000 volunteer hours
- Trained over 100 managers in incident investigation
- 100% of Cornwall Housing’s homes meet Cornish Housing Standard
Full annual report
Our annual report outlines how Corserv has performed over the year.
Download the full annual report (PDF file 2.45mb)Gender pay gap report
Our pay gap report meets the statutory reporting requirements for the UK government on our gender pay gap.
Download the gender pay gap report (PDF file 1.3mb)Business plan
A business plan for financial growth and improvements in public services. 2018-2022
Download the business plan (PDF file 3.74mb)Modern slavery and human trafficking
The Corserv Group of Companies operates a zero tolerance approach to modern slavery and human trafficking.
Download the modern slavery and human trafficking (PDF file 550kb)Sustainability Strategy
All our staff and stakeholders will understand the key principles of sustainability - it will become an integral part of our operations, enabling us to deliver social value wherever we work and helping us to achieve a carbon neutral future.
Download the sustainability strategy (PDF file 3.74mb)
Meet the Corserv board and senior team
Our board plays an important role in supporting the strategy and business development of our companies.
Find out more about Corserv companies
Corserv companies provide essential public services and jobs on behalf of Cornwall Council and partner organisations.
Read latest Corserv news
Latest news from across the Corserv Group